Intro FanScan® Measuring relations quality
easily & everywhere

Fan Principle digital: simple, fast, scientifically sound.

Measure and strengthen relations quality

FanScan® is the singular digital tool for measuring emotional customer relations, employee relations and member relations – in real time!

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Better understand customer/member relations

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Easily identify customer-/member relations.

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Analyse data in real-time

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User-friendly handling

Slide Screenshot Fan Scan FanScan®is a brand and a product of 2HMforum. GmbH. Slide FanScan Survey FanScan®is a brand and a product of 2HMforum. GmbH.

Gain powerful insights about relationship quality

Use the insights on your target groups: always up-to-date, easy to understand and immediately convertible into actions!

FanScan

What is the FanScan®?

  • Ready for use in short time.
  • The agile implementation of the successful Fan Principle.
  • All-in-one solution without media gaps.
  • Immediate gain of knowledge in your company or association.
  • Tool for a steep learning curve with permanent value creation.

More homogeneous products and services, faster project cycles, competition for customers, members and talent, and frequently changing requirements pose new challenges for companies as well as associations.

FanScan

Why FanScan®?

How can you succeed in increasing the emotional loyalty of customers, employees and members in the long term?

  • FanScan® helps you increase efficiency in setup and reporting. And gain important insights to improve relationship quality.
  • FanScan® is based on the scientifically sound Fan Principle.
  • FanScan® combines a unique approach with state-of-the-art technology and an outstanding consulting approach.

Your Profit: More time for what matters

We accelerate data acquisition, analysis, and visualization so you can focus on increasing the quality of your relations. FanScan® is THE technology for for agile company or association management: Measure and increase emotional commitment – instead of just managing satisfaction.

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FAN PRINCIPLE
FanScan® is the digital tool for measuring relations quality according to the Fan Principle.

A product by 2HMforum., the creators of the Fan Principle.

EASY

With FanScan®, we measure the quality of your relationships with customers, employees and members in real time. Get started right away – simply via your browser. No installation necessary.

FAST

You see your results immediately: FanScan® is available as a stand-alone solution with data export option and real-time dashboard or as a combined solution with integration into your CRM system.

Scientifically Sound

FanScan® uses methods at the highest scientific level. With just seven questions – derived from fan research – you already get a meaningful answer about the relationship quality with your stakeholders.

Talk to us if you

  • … want to improve not only your market research in an agile way, but also improve your customer, employee or member relations quality in real time.
  • … want to focus on key customer needs, employee needs or member needs.

  • … want to replace long questionnaires with an comprehensive and entertaining set of questions.
Shanshan Lu | Frank Meyrahn

Contact:

Shanshan Lu | Project Manager Digital

Frank Meyrahn | Managing Partner Digital Products