Measuring and strengthening customer relations
FanScan® is the singular digital tool for measuring emotional customer relations, employee relations and member relations – in real time!
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Better understand customer/member relations
Easily identify customer-/member relations.
Analyse data in real-time
Gain powerful insights about relationship quality
Use the insights on your target groups: always up-to-date, easy to understand and immediately convertible into actions!
What is the FanScan®?
More homogeneous products and services, faster project cycles, competition for customers, members and talent, and frequently changing requirements pose new challenges for companies as well as associations.
Your Profit: More time for what matters
We accelerate data acquisition, analysis, and visualization so you can focus on increasing the quality of your relations FanScan® is THE technology for for agile company or association management: Measure and increase emotional commitment – instead of just managing satisfaction.
With FanScan®, we measure the quality of your relationships with customers, employees and members in real time. Get started right away – simply via your browser. No installation necessary.
You see your results immediately: FanScan® is available as a stand-alone solution with data export option and real-time dashboard or as a combined solution with integration into your CRM system.
FanScan® uses methods at the highest scientific level. With just seven questions – derived from fan research – you already get a meaningful answer about the relationship quality with your stakeholders.
Talk to us if you
Jonas Lang | Managing Partner, Head of Sales